Something Is Not Working
My Messages Are Not Sending
Check your connection. Messages wait in a queue and send when you're back online, and a failed message can be retried from its menu.
I'm Not Getting Notifications
Check that notifications are allowed for Wkwk in your phone's settings.
Calls Are Not Working
Allow Wkwk to use your microphone, and your camera for video calls, in your phone's settings. Then check your connection.
Something Else Is Broken
Contact us with your phone model, what you were doing, and a screenshot if you have one.
In Danger Right Now?
Contact your local emergency services first, because Wkwk can't reach them for you. To report a child at risk, contact us straight away.
Still Need Help?
Tell us your username and what happened. Never share your login code.
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